1. How long should I microwave my Steamfresh bag for?
2. Can I microwave more than one Steamfresh package at a time?
3. Should my Steamfresh bag puff up while microwaving?
4. Should my Steamfresh bag hiss/whistle while microwaving?
5. Should I defrost Steamfresh prior to microwaving?
6. I have a metal rack in my microwave, should I remove it before using?
7. Sometimes my package leaks a bit out of the vent while cooking. Is this normal?
8. I let my Steamfresh bag thaw; can I refreeze it?
9. Should I pierce the Steamfresh bag prior to microwaving?
10. Is it safe to microwave in the bag?
11. Are Steamfresh products kosher?
12. How do I store Steamfresh leftovers?
13. Can I reuse the steamfresh bag?
14. Who can I call to ask questions or make comments to?
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How long should I microwave my Steamfresh bag for?
Depending on the Steamfresh variety and the wattage of your microwave, cook times may vary. See the Microwave Oven Wattage Quick Test to find out you oven's wattage. You can find these cooking instructions by going to each product page.
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Can I microwave more than one Steamfresh package at a time?
For best quality and food safety, we do not recommend cooking more than one package at a time. For Steamfresh Singles, you may cook two bags at one time by following the directions on the package.
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Should my Steamfresh bag puff up while microwaving?
Yes! During cooking, the bag will slowly inflate as pressure safely builds. The steam is released by the special vent.
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Should my Steamfresh bag hiss/whistle while microwaving?
It is not uncommon to hear whistling or hissing during cooking as the bag puffs up.
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Should I defrost Steamfresh prior to microwaving?
For the highest quality and food safety, please keep Steamfresh frozen until you are ready to use it.
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I have a metal rack in my microwave, should I remove it before using?
Yes, you should remove any racks so that the bag has room to expand while it cooks. Place the bag directly on the microwave turntable, or on the microwave oven floor.
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Sometimes my package leaks a bit out of the vent while cooking. Is this normal?
Yes, the bag is specially designed to keep steam levels safe within the bag. Leaks may occur as a result of this.
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I let my Steamfresh bag thaw; can I refreeze it?
Do not refreeze fully thawed frozen foods. Fully thawed frozen foods should be immediately cooked and consumed OR refrigerated at 41°F or lower for no more than 72 hours before enjoying. Foods thawed for more than 4 hours without refrigeration or warming up to 70°F should be discarded.
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Should I pierce the Steamfresh bag prior to microwaving?
Do NOT pierce the bag prior to microwaving Steamfresh. Our packaging has a special vent built into the bag that allows steam to escape during the cooking process.
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Is it safe to microwave in the bag?
Yes, absolutely! Steamfresh bags are 100% microwave oven safe. Steamfresh bags are specially designed from plastics meeting FDA standards and do not contain PVC, Pthalates or BPA.
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Are Steamfresh products kosher?
Most Steamfresh products are certified Triangle K kosher. For details on a specific Steamfresh product, refer to the packaging for the Triangle K symbol indicating product is kosher.
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How do I store Steamfresh leftovers?
Any Steamfresh leftovers should be promptly refrigerated in an air-tight storage container. Chill them to less than 41°F and store them for no more than 3 days.
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Can I reuse the steamfresh bag?
Do not reuse or re-heat in original Steamfresh packaging.
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Who can I call to ask questions or make comments to?
Please call our consumer relations hotline at 1-800-563-1786 from 8:00AM to 5:00PM EST, Monday - Friday.
QUICK TESTING MICROWAVE WATTAGE / POWER OUTPUT
To test your microwave, place several ice cubes in water and stir to make sure the water is ice cold and then remove any remaining ice and discard. Then measure 1 cup of ice water in a 2 cup microwave safe container and set it in the microwave. Heat on high for 4 minutes Time how long it takes water to boil, note, shut the oven down. Discard the hot water with care. Compare results to this guide.
- If the water boils in less than 2 minutes, the oven has at least 1,000 watts.
- If water boils in 2 1/2 minutes, the microwave produces about 800 watts.
- If water boils in 3 minutes or longer, it is a low-wattage oven producing about 700 watts.
- If water boils in 4 minutes it is a very low wattage oven producing about 600 watts or less.